Nonverbal sensitivity is defined as how accurately we encode and decode communication.

• A. The speed of speech
• B. Eye contact frequency
• C. How accurately we encode and decode communication
• D. The variety of topics discussed

Answer: (C)

Nonverbal sensitivity is about how accurately we send and interpret nonverbal cues. It covers both encoding—our ability to express nonverbal signals effectively, like a supportive facial expression or tone of voice—and decoding—our ability to read others’ nonverbal messages, such as spotting cues of stress or interest from their posture, gaze, or facial expressions. This concept isn’t about how fast someone speaks, how often they make eye contact, or the topics people discuss. Those are specific behaviors or content, not the overall skill of perceiving and producing nonverbal communication. Thus, the option that describes encoding and decoding communication best captures what nonverbal sensitivity measures. For example, noticing a partner’s smile and returning warmth nonverbally or recognizing a frown that signals discomfort helps the interaction go smoothly.