Which is a recommended practice regarding non-verbal cues when addressing a problem?

• A. Remember to check your non-verbals
• B. Ignore non-verbal cues completely
• C. Only verbal content matters
• D. Non-verbals should escalate tension

Answer: (A)

Non-verbal cues carry as much weight as words when addressing a problem. Your facial expressions, tone, pace, posture, and eye contact communicate intent, empathy, and openness. Checking your own non-verbals helps ensure your message aligns with your true intent, making you come across as calm, respectful, and engaged. When you notice your posture tightening, your tone rising, or you’re blocking with crossed arms, you can adjust in the moment—soften your voice, slow down, maintain relaxed shoulders, and keep open, inviting body language. This not only reduces the chance of escalating tension but also signals that you’re genuinely listening and value your partner’s perspective. Ignoring non-verbals, treating what’s said as only verbal content, or letting non-verbals worsen the situation tends to increase misunderstandings and conflict.